Process Management Publications

Publications in Process Management

Explore the most influential research papers and scholarly works that have shaped Process Management. Use the concept filter below to focus on a specific sub-area of research.

Process Management

753

Publications

55.2K

Citations

Showing yearly statistics from 2000-2026.

Page 1

	Year	Citations
Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited Mary J. Benner, Michael L. Tushman Academy of Management Review EducationProductivity ManagementProduction ManagementProcess Management ActivitiesInnovation Management	2003	3.4K
An Instrument for Measuring the Critical Factors of Quality Management Jayant V. Saraph, Philip G. Benson, Roger G. Schroeder Decision Sciences Total Quality ManagementCustomer SatisfactionEngineeringQuality MetricQuality Management Systems	1989	2K
A framework for quality management research and an associated measurement instrument Barbara B. Flynn, Roger G. Schroeder, Sadao Sakakibara Journal of Operations Management Total Quality ManagementCustomer SatisfactionEngineeringQuality MetricQuality Definition	1994	2K
Development and Validation of TQM Implementation Constructs Sanjay L. Ahire, Damodar Y. Golhar, Matthew A. Waller Decision Sciences Total Quality ManagementCustomer SatisfactionEngineeringContemporary Quality ManagementManagement	1996	1.8K
Total Quality Management: Empirical, Conceptual, and Practical Issues J. Richard Hackman, Ruth Wageman Administrative Science Quarterly Total Quality ManagementCustomer SatisfactionEngineeringUnited StatesOrganizational Behavior	1995	1.6K
Process Management and Technological Innovation: A Longitudinal Study of the Photography and Paint Industries Mary J. Benner, Michael L. Tushman Administrative Science Quarterly Process Management ActivitiesInnovation ManagementVisual ArtsPaint IndustriesSocial Sciences	2002	1.4K
Juran's quality handbook Joseph M. Juran, A. Blanton Godfrey, Robert E. Hoogstoel, Total Quality ManagementEngineeringQuality Improvement ProcessQuality Management SystemsQuality Evaluation	1999	1.1K
Identification of the Critical Factors of TQM* Simon A. Black, Leslie J. Porter Decision Sciences Total Quality ManagementCustomer SatisfactionEngineeringQuality MetricQuality Management Systems	1996	1K
TOTAL QUALITY MANAGEMENT IMPLEMENTATION AND COMPETITIVE ADVANTAGE: THE ROLE OF STRUCTURAL CONTROL AND EXPLORATION. Thomas J. Douglas, William Q. Judge Academy of Management Journal Total Quality ManagementCustomer SatisfactionEngineeringQuality Management SystemsHuman Resource Management	2001	696
Total quality management in SMEs Abby Ghobadian, David Gallear Omega Total Quality ManagementQuality CostEngineeringManagementBusiness	1996	549
Business process management: a boundaryless approach to modern competitiveness Mohamed Zairi Business Process Management Journal EngineeringBusiness CultureBusiness ManagementBusiness Process ModelingIndustrial Organization	1997	527
What is Quality? An Integrative Framework of Processes and States Peter N. Golder, Debanjan Mitra, Christine Moorman Journal of Marketing Total Quality ManagementCustomer SatisfactionQuality Of LifeEngineeringValue Theory	2012	516

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